Need replacement parts?
We’ve got you! Please fill out the form provided, and our Customer Support Manager will reply to you in 3-4 business days.
Hours:
Monday-Friday: 10:00AM ET-7:00PM ET
Saturday-Sunday: Closed
store policies
Refunds and replacements: Brotherwise will replace any broken, defective or missing parts in any game purchased from this store or newly purchased from another vendor. Just use the Questions? form above and let us know your name, address, and what components need replacing. Games purchased from this site may only be returned for a full refund if they are unopened; contact us using the form above if you wish to do so. Return postage will be borne by the purchaser.
Fulfillment: We strive to mail out purchased games as quickly as possible, generally within 2-3 days of purchase. We will contact you if fulfillment will take longer than that.
Cancellation: Orders may be cancelled at any time before delivery, free of penalty.